How do I set-up Multi-factor Authentication?

Complete the following steps to setup Multi-factor Authentication for OPTAVIA Pay.

  • Log in to CONNECT.
  • Select the OPTAVIA Pay tab. You will be redirected to the Multi-factor Authentication setup page.
  • Enter in the preferred phone number to use for authentication and click Send Code.
  • A message will confirm that a single-use code has been sent to your mobile device. Click Setup to continue.
  • Enter in code you have received via text message, then click Verify.

  • Once verified the Coach will  be redirected to the OPTAVIA Pay home page. *An email notification will be sent confirming that multi-factor authentication has been successful.