What is your shipping policy?

What is your shipping Policy?

Please allow 5-8 calendar days for delivery with the exception of territories outside the Continental United States.


When will I get my tracking number?

To get your tracking number, download the free UPS My Choice App by signing up online via the UPS site. This App allows you to track your shipments in real-time, on your phone or email. You can also use this App to track other purchases.


When will my order ship?

While exact timeframes are not available at this time, download the free UPS My Choice App by signing up online via the UPS site. This App allows you to track your shipments in real-time on your phone or email.


Can you push my order through any faster?

Unfortunately, your Independent OPTAVIA Coach and OPTAVIA Support team are not able to expedite your order delivery at this time. We are doing all that we can to get your order delivered.


When can I expect my order if I am not in the Continental U.S.? 

Please allow 10 to 15 days for delivery to any of the following areas outside of the Continental US.

  • Military (AA, AE, & AP) 
  • United States Territories include American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and U.S. Virgin Islands.
  • Alaska & Hawaii